SMS Communications
SMS Consent
Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Clean The Castle, you may receive SMS text communications related to the following: appointment confirmations, arrival notifications, service reminders, and post-service follow-ups. We do not send marketing or promotional text messages under this program.
Message Frequency
Message frequency may vary depending on your interactions with us.
Messaging Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive. After sending STOP, you will receive a confirmation message that you have been unsubscribed.
Help Instructions
If you are experiencing issues with the messaging program, you can reply HELP for assistance, or call us at (864) 443-3253.
Opt-In Method
You may opt in to receive SMS messages from Clean The Castle by checking the SMS consent box on our quote form at cleanthecastle.com, or by providing your number when booking a service by phone or in person.
Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Privacy
For more information about how we collect and use information, please review our Privacy Policy and Terms.